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HRD-4100A Working Smart
Working Smart is a soft-skills program developed by the Charlotte Mecklenburg Workforce Developmental Partners (CMWDP). It is designed to provide job-seekers the work and life skills that enhance employee productivity. Employers are looking for candidates who have the "soft-skills" that lead to success in the following ways: communication, problem solving skills, time management, accountability, and more. Requires Working Smart certified instructors and utilization of the Working Smart curriculum. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRM-110 Introduction to Hospitality and Tourism
This course covers the growth and progress of the hospitality industry. Topics include tourism, lodging, resorts, gaming, restaurants, foodservice and clubs. Upon completion, students should be able to demonstrate an understanding of the background, context, and career opportunities that exist within the hospitality industry.
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HRM-120 Front Office Procedures
This course introduces a systematic approach to lodging front office procedures. Topics include reservations, registration, guest satisfaction, occupancy and revenue management, security, interdepartmental communications, and related guest services. Upon completion, students should be able to demonstrate a basic understanding of current front office operating systems, including efficient and courteous guest services.
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HRM-124 Guest Service Management
This course is designed to provide an introduction to the culture of dining room service management. Emphasis is placed on the dignity and psychology of service work, dining room organization/infrastructure, service delivery, and modeling management roles in a dining room environment. Upon completion, students should be able to demonstrate an understanding of the guest/server dynamic and apply these principles in a dining room setting.
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HRM-125 Etiquette for Hospitality
This course covers social skills needed to effectively interact within organizational and customer situations. Topics include general social manners, personal appearance, table manners, restaurant and meeting etiquette, and business interaction. Upon completion, students should be able to function with confidence in various social, cultural, and professional situations.
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HRM-140 Legal Issues-Hospitality
This course covers the rights and responsibilities that the law grants to or imposes upon the hospitality industry. Topics include federal and state regulations, historical and current practices, safety and security, risk management, loss prevention, relevant torts, and contracts. Upon completion, students should be able to demonstrate an understanding of the legal system and the concepts necessary to prevent or minimize organizational liability.
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HRM-210 Meetings and Event Planning
This course introduces concepts related to the planning and operation of conventions, trade shows, professional meetings, and foodservice events. Emphasis is placed on methods of marketing, selling, organizing, and producing conventions, events, and trade shows that will increase financial and environmental value. Upon completion, students should be able to demonstrate an understanding of management principles for multi-function, multi-day conferences and events.
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HRM-215 Restaurant Management
This course provides an overview of the responsibilities and activities encountered in managing a food and beverage operation. Topics include planning, organization, accounting, marketing, trends, and human resources from an integrated managerial viewpoint. Upon completion, students should be able to demonstrate an understanding of the operation of a restaurant.
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HRM-220 Cost Control-Food and Beverage
This course introduces controls and accounting procedures as applied to costs in the hospitality industry. Topics include reports, cost control, planning and forecasting, control systems, financial statements, operational efficiencies, labor controls and scheduling. Upon completion, students should be able to demonstrate an understanding of food, beverage, and labor cost control systems for operational troubleshooting and problem solving.
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HRM-240 Marketing for Hospitality
This course covers planning, organizing, directing, and analyzing the results of marketing programs for the hospitality industry. Emphasis is placed on target marketing, marketing mix, analysis, product and image development, use of current media, sales planning, advertising, public relations, and collateral materials. Upon completion, students should be able to apply the marketing process as it relates to the hospitality industry.
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HRM-245 Human Resource Management-Hospitality
This course introduces a systematic approach to human resource management in the hospitality industry. Topics include training/development, staffing, selection, hiring, recruitment, evaluation, benefit administration, employee relations, labor regulations/laws, discipline, motivation, productivity, shift management, contract employees and organizational culture. Upon completion, students should be able to apply human resource management skills for the hospitality industry.
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HRM-275 Leadership-Hospitality
This course introduces leadership traits, styles, and the roles and responsibilities of successful hospitality leaders while developing the student?s personal leadership skills. Topics include formal and informal hospitality leadership; defining effective and ineffective leadership behavior; and leadership organizational change and planning within the hospitality industry. Upon completion, students will be able to apply appropriate leadership actions in real-world situations ranging from local to global hospitality environments.
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HRM-280 Management Problems-Hospitality
This course is designed to introduce students to timely issues within the hospitality industry and is intended to move students into a managerial mindset. Emphasis is placed on problem-solving skills using currently available resources. Upon completion, students should be able to demonstrate knowledge of how hospitality management principles may be applied to real challenges facing industry managers.
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HSC-110 Orientation to Health Careers
This course is a survey of health care professions. Topics include professional duties and responsibilities, working environments, and career choices. Upon completion, students should be able to demonstrate an understanding of the health care professions and be prepared to make informed career choices.
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HSE-3220A Income Maintenance Caseworker - NCFAST
This course is designed to cover a variety of skills associated with the Income Maintenance Caseworker role to determine service eligibility. Specific focus will include proficiency in the utilization of the NCFAST application. Other topics include skills in communication, interviewing time management, data gathering/compiling and data analysis. Prerequisite: Completion of the course "Human Service Exploration" at ºÚÁÏÍø or another college is necessary to take this course. Email rashadac@durhamtech.edu for information on how to demonstrate completion of the prerequisite and how to register.
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HUM-110 Technology and Society
This course considers technological change from historical, artistic, and philosophical perspectives and its effect on human needs and concerns. Emphasis is placed on the causes and consequences of technological change. Upon completion, students should be able to critically evaluate the implications of technology. Select sections of this course are eligible for OPTIONAL individual Honors projects (look for section numbers with an "H").
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HUM-115 Critical Thinking
This course introduces the use of critical thinking skills in the context of human conflict. Emphasis is placed on evaluating information, problem solving, approaching cross-cultural perspectives, and resolving controversies and dilemmas. Upon completion, students should be able to demonstrate orally and in writing the use of critical thinking skills in the analysis of appropriate texts.
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HUM-120 Cultural Studies
This course introduces the distinctive features of a particular culture. Topics include art, history, music, literature, politics, philosophy, and religion. Upon completion, students should be able to appreciate the unique character of the study culture. This Eastern European version of HUM 120 will take you on a journey through the strange, spooky, and often humorous side of East Europe's cultural history by exploring myths that have their origin in the region but are now part of popular culture globally: vampires, werewolves, witches, and other shapeshifters as they are represented in literature, art, and film.
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HUM-150 American Women's Studies
This course provides an inter-disciplinary study of the history, literature, and social roles of American women from Colonial times to the present. Emphasis is placed on women's roles as reflected in American language usage, education, law, the workplace, and mainstream culture. Upon completion, students should be able to identify and analyze the roles of women as reflected in various cultural forms. Select sections of this course are eligible for OPTIONAL individual Honors projects (look for section numbers with an "H").
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HUM-160 Introduction to Film
This course introduces the fundamental elements of film artistry and production. Topics include film styles, history, and production techniques, as well as the social values reflected in film art. Upon completion, students should be able to critically analyze the elements covered in relation to selected films.
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HUM-180 International Cultural Exploration
This course provides a framework for students to visit, examine, and analyze a country/region outside the United States to learn about the place and people. Emphasis is placed on the distinctive cultural characteristics of a country or region. Upon completion, students should be able to identify similarities/differences, analyze causes/effects, and clearly articulate the impact of one or more cultural elements.
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HYD-110 Hydraulics/Pneumatics I
This course introduces the basic components and functions of hydraulic and pneumatic systems. Topics include standard symbols, pumps, control valves, control assemblies, actuators, FRL, maintenance procedures, and switching and control devices. Upon completion, students should be able to understand the operation of a fluid power system, including design, application, and troubleshooting.
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ICT-3100B Intro to Cardiovascular Tech
This 324-hour course is to prepare the student to become a certified CCT (Certified Cardiovascular Technologist) through Cardiovascular Credentialing International (CCI). This course will cover advanced medical terminology, advanced anatomy and physiology of the heart, Cardiac pharmacology, Advanced principles of EKG, Holter Monitoring, Stress Test, electrophysiology, and advanced dysrhythmia. Students will learn cardiac and congenital diseases, read, analyze and distinguish advanced myocardial infractions, arrhythmias and all aspects of interpreting a 12 lead EKG, and or Rhythm Strips. Student will become familiar with cardiac terminology, operating the EKG equipment and a stress machine. Prerequisites: 1) Must be at least 18 years old, AND 2) High School Diploma or Equivalent; AND 3) Proof of the following immunizations are due at the time of registration: two doses or positive titer MMR, Varicella, T/dap, Hep B series, Influenza/Flu (exempt for summer term only), TB (annual TB test), and COVID-19 vaccinations and booster; AND 4) Medical health insurances; AND 5) Completion of EKG Technician course at ºÚÁÏÍø or another college. Students must submit proof of prerequisites prior to registration. Please email cealliedhealth@durhamtech.edu for questions regarding the program or registration process.
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INT-110 International Business
This course provides an overview of the environment, concepts, and basic differences involved in international business. Topics include forms of foreign involvement, international trade theory, governmental influences on trade and strategies, international organizations, multinational corporations, personnel management, and international marketing. Upon completion, students should be able to describe the foundation of international business. This course is approved for the Global Distinction Program.
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ISC-112 Industrial Safety
This course introduces the principles of industrial safety. Emphasis is placed on industrial safety and OSHA regulations. Upon completion, students should be able to demonstrate knowledge of a safe working environment and OSHA compliance.
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ISC-278 cGMP Quality Systems
This course focuses on the development, implementation, and ongoing maintenance of a quality system in a cGMP environment. Topics include the cGMP standard, components of cGMP quality systems, quality function roles and training, development of documentation such as SOPs, and system review procedures. Upon completion, students should be able to identify the components of a quality system and develop a quality system manual utilizing the cGMP standard.
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ISC-3500C BioCertification Review
All students who successfully complete the BioWork Certificate Course are eligible to take the North Carolina Biotech Process Technician certification exam, a growing requirement for industries (cost is $75 and it is administered separately by Scantron Process Technician Examination; visit their website for additional information). This course is a 20-hour extensive review to help prepare for this exam. Prerequisite: Show proof of your BioWork Certificate prior to registration. Email biotechce@durhamtech.edu to learn how to submit prerequisites documentation and how to register for the course.
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JOU-216 Writing for Mass Media
This course is an introduction to news writing for newspapers and other print media including the techniques of news gathering, reporting, and interviewing. Emphasis is placed on basic methods of gathering information, conducting interviews, organizing a story, writing leads, writing clear, concise copy, and upon developing research skills. Upon completion, students should be able to write clear, concise, accurate, complete, balanced and readable news stories according to guidelines set by industry standards.
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JOU-217 Feature/Editorial Writing
This course covers the basics of persuasive writing for community newspapers and other print media. Emphasis is placed on writing features, reviews, and editorials including audience analysis, appropriate language, effective supporting details, completeness, and accuracy. Upon completion, students should be able to write effective feature stories, reviews, and editorials.
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LBT-3100F BioPharma Lab Skills
This course will train students in a broad range of core practical skills that have wide applications in the biotechnology, biomedical and biological sciences. Students will complete a variety of hands-on practical exercises such as aseptic techniques, advanced lab math needed to calculate reagents, solutions and dilutions. Prepare and aliquot samples, and data collection and analysis. In addition, students are introduced to Good Documentation Practices (GDP) and, Good Manufacturing Practices (GMP). Resume portfolio. Upon completion students will have the skills necessary for employment as a Laboratory Technician or Laboratory Assistant. Prerequisites: 1. Must be 18 years of age or older; AND 2. Transcript of BioScience Associate's degree OR higher showing successful completion of college-level Reading, Math and Science courses (unofficial OK). Students must submit proof of prerequisites prior to registration. Please email biotechce@durhamtech.edu for questions regarding programs or registration process. All students who complete the BioPharma Lab Skills Certificate course successfully are eligible to take the Biotechnology Assistant Credentialing Exam (BACE).