Record Digital Engagement Drives 2024 Healthcare Open Enrollment as Employees Express Increased Interest in Voluntary Benefits
Alight has released its 2024 annual enrollment analysis, revealing significant shifts in employee preferences for healthcare benefits. Nearly 96% of employees enrolled through digital channels, with mobile app usage soaring by 69% compared to 2023. A steady 74% of employees opted for employer-sponsored plans, with Preferred Provider Organizations (PPOs) leading at 40% and High-Deductible Health Plans (HDHPs) at 36%. Health Savings Account (HSA) contributions continued to rise, with 72% of eligible employees participating, up from over 60% in 2023. Interest in voluntary benefits also grew, with supplemental health coverage rising to 33% and Spouse Whole Life coverage increasing by five points.
Employers are encouraged to adopt a technology-first approach to benefits enrollment, offering personalized tools and guidance to meet the diverse needs of their workforce. Despite high digital engagement, fewer than two-thirds of employees felt confident in their health plan choices, highlighting the need for better decision-making tools and ongoing support.
Alight ha pubblicato la sua analisi annuale delle iscrizioni del 2024, rivelando significativi cambiamenti nelle preferenze dei dipendenti riguardo ai benefici sanitari. Quasi il 96% dei dipendenti si 猫 iscritto attraverso canali digitali, con l'uso dell'app mobile che 猫 aumentato del 69% rispetto al 2023. Un costante 74% dei dipendenti ha scelto piani sponsorizzati dal datore di lavoro, con le Organizzazioni di Fornitori Preferiti (PPO) in testa al 40% e i Piani Sanitarie ad Alto Scoperto (HDHP) al 36%. Anche i contributi ai Conti di Risparmio Sanitari (HSA) hanno continuato a crescere, con il 72% dei dipendenti idonei che hanno partecipato, in aumento rispetto al 60% del 2023. L'interesse per i benefici volontari 猫 cresciuto, con la copertura sanitaria supplementare che 猫 salita al 33% e la copertura Vita Intera per i coniugi che 猫 aumentata di cinque punti.
Si consiglia ai datori di lavoro di adottare un approccio tecnologico per le iscrizioni ai benefici, offrendo strumenti e guide personalizzate per soddisfare le diverse esigenze della loro forza lavoro. Nonostante l'elevato coinvolgimento digitale, meno dei due terzi dei dipendenti si sono sentiti sicuri nelle loro scelte di piani sanitari, evidenziando la necessit脿 di strumenti di decisione migliori e di supporto continuo.
Alight ha publicado su an谩lisis anual de inscripciones de 2024, revelando cambios significativos en las preferencias de los empleados sobre los beneficios de salud. Casi el 96% de los empleados se inscribieron a trav茅s de canales digitales, con el uso de la aplicaci贸n m贸vil aumentando un 69% en comparaci贸n con 2023. Un 74% constante de empleados opt贸 por planes patrocinados por el empleador, siendo las Organizaciones de Proveedores Preferidos (PPO) las que lideran con un 40% y los Planes de Salud con Deducible Alto (HDHP) en un 36%. Las contribuciones a las Cuentas de Ahorro para la Salud (HSA) continuaron en aumento, con el 72% de los empleados elegibles participando, un aumento en comparaci贸n con m谩s del 60% en 2023. El inter茅s en los beneficios voluntarios tambi茅n creci贸, con la cobertura de salud suplementaria aumentando al 33% y la cobertura de Vida Entera para c贸nyuges aumentando en cinco puntos.
Se anima a los empleadores a adoptar un enfoque basado en la tecnolog铆a para la inscripci贸n de beneficios, ofreciendo herramientas y orientaci贸n personalizadas para satisfacer las diversas necesidades de su fuerza laboral. A pesar del alto compromiso digital, menos de dos tercios de los empleados se sintieron seguros en sus elecciones de planes de salud, lo que resalta la necesidad de mejores herramientas de toma de decisiones y apoyo continuo.
Alight電 2024雲 鞐半 臧鞛 攵勳劃鞚 氚滍憸頃橂┌ 歆侅洂霌れ澊 鞚橂 順滍儩鞐 雽頃 靹犿樃霃勱皜 韥矊 氤頇旐枅鞚岇潉 氚濏様雼. 瓯办潣 96%鞚 歆侅洂鞚 霐旍韯 毂勲剱鞚 韱淀暣 臧鞛呿枅瓿, 氇皵鞚 鞎 靷毄鞚 2023雲 雽牍 69% 歃濌皜頄堨姷雼堧嫟. 歆侅洂鞚 74%電 瓿犾毄欤 歆鞗 瓿勴殟鞚 靹犿儩頄堨溂氅, 靹犿樃 瓿店笁鞛 臁办(PPO)鞚 40%搿 臧鞛 毵庩碃, 瓿犾暋 瓿奠牅 瓯搓皶 氤错棙(HDHP)鞚 36%毳 彀頄堨姷雼堧嫟. 瓯搓皶 鞝於 瓿勳(HSA) 旮办棳霃 歃濌皜靹鸽ゼ 鞚挫柎臧旍溂氅, Eligible 歆侅洂鞚 72%臧 彀胳棳頃橃棳 2023雲勳潣 60% 鞚挫儊鞐愳劀 歃濌皜頄堨姷雼堧嫟. 鞛愳湪鞝侅溂搿 靹犿儩頃 靾 鞛堧姅 順滍儩鞐 雽頃 甏鞁弰 歃濌皜頃橃棳 氤挫订 鞚橂 氤错棙鞚 33%搿 靸侅姽頄堨溂氅, 氚办毎鞛 鞝勳儩氤错棙霃 雼れ劘 韽澑韸 歃濌皜頄堨姷雼堧嫟.
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Alight a publi茅 son analyse annuelle des inscriptions de 2024, r茅v茅lant des changements significatifs dans les pr茅f茅rences des employ茅s en mati猫re de prestations de sant茅. Pr猫s de 96 % des employ茅s se sont inscrits par canaux num茅riques, avec une utilisation de l'application mobile en hausse de 69 % par rapport 脿 2023. Un solide 74 % des employ茅s ont opt茅 pour des plans parrain茅s par l'employeur, avec les Organisations de Fournisseurs Pr茅f茅r茅s (PPO) en t锚te 脿 40 % et les Plans de Sant茅 脿 Haut Deductible (HDHP) 脿 36 %. Les contributions aux Comptes d'脡pargne Sant茅 (HSA) ont continu茅 脿 augmenter, avec 72 % des employ茅s 茅ligibles participant, en hausse par rapport 脿 plus de 60 % en 2023. L'int茅r锚t pour les prestations volontaires a 茅galement augment茅, la couverture de sant茅 compl茅mentaire atteignant 33 % et la couverture Vie Enti猫re pour les conjoints augmentant de cinq points.
Les employeurs sont encourag茅s 脿 adopter une approche ax茅e sur la technologie pour l'inscription aux prestations, offrant des outils et des conseils personnalis茅s pour r茅pondre aux divers besoins de leur main-d'艙uvre. Malgr茅 un engagement num茅rique 茅lev茅, moins des deux tiers des employ茅s se sont sentis confiants dans leurs choix de plans de sant茅, soulignant la n茅cessit茅 d'outils d'aide 脿 la d茅cision am茅lior茅s et d'un soutien continu.
Alight hat seine Analyse zur j盲hrlichen Einschreibung 2024 ver枚ffentlicht, die bedeutende Ver盲nderungen in den Pr盲ferenzen der Mitarbeiter hinsichtlich Gesundheitsleistungen zeigt. Fast 96 % der Mitarbeiter haben sich 眉ber digitale Kan盲le eingeschrieben, wobei die Nutzung der mobilen App im Vergleich zu 2023 um 69 % gestiegen ist. Ein stabiler Anteil von 74 % der Mitarbeiter entschied sich f眉r arbeitgeberfinanzierte Pl盲ne, wobei die Preferred Provider Organizations (PPOs) mit 40 % und die hochabsetzbaren Gesundheitspl盲ne (HDHPs) mit 36 % f眉hrend sind. Die Beitr盲ge zu den Health Savings Accounts (HSA) sind weiterhin gestiegen, mit 72 % der berechtigten Mitarbeiter, die teilnehmen, was einem Anstieg von 眉ber 60 % im Jahr 2023 entspricht. Das Interesse an freiwilligen Leistungen ist ebenfalls gewachsen, wobei die erg盲nzende Gesundheitsdeckung auf 33 % gestiegen ist und die Lebensversicherung f眉r Ehepartner um f眉nf Punkte zugenommen hat.
Arbeitgeber werden ermutigt, einen technologiebasierten Ansatz f眉r die Einschreibung in Leistungen zu verfolgen und personalisierte Werkzeuge und Anleitungen anzubieten, um den unterschiedlichen Bed眉rfnissen ihrer Belegschaft gerecht zu werden. Trotz der hohen digitalen Beteiligung hatten weniger als zwei Drittel der Mitarbeiter Vertrauen in ihre Wahl der Gesundheitspl盲ne, was die Notwendigkeit besserer Entscheidungswerkzeuge und kontinuierlicher Unterst眉tzung unterstreicht.
- Nearly 96% of employees enrolled in benefits through digital channels.
- Mobile app usage increased by 69% compared to 2023.
- 72% of eligible users enrolled in HSAs, continuing a steady year-over-year increase.
- Enrollment in supplemental health coverage increased to 33%, up from 31% in 2023.
- Fewer than two-thirds of employees felt confident in their health plan elections.
Insights
The significant increase in digital engagement metrics and voluntary benefits adoption signals a transformative shift in employee benefits consumption. The 69% surge in mobile app usage and 96% digital enrollment rate demonstrate strong digital adoption, suggesting potential operational cost reductions and improved efficiency for Alight's platform. The increase in supplemental health coverage to
The high HSA participation rate of
The platform's performance during peak enrollment period demonstrates robust scalability, successfully handling millions of users while maintaining high engagement levels. The strong digital adoption metrics suggest effective UX design and platform reliability. The mobile app's
The integration of decision support tools like health savings calculators and plan comparisons shows platform maturity and sophistication. This technological foundation positions Alight well for future AI-driven personalization and automated guidance features, potentially creating competitive advantages in the benefits administration space.
- Alight鈥檚 2024 annual enrollment analysis shows nearly
- Alight鈥檚 2024 annual enrollment analysis underscores the value of employer-backed benefits and the need for tailored strategies to support a diverse workforce
This analysis revealed significant shifts in employee preferences during annual enrollment, highlighting increasing reliance on digital tools to complete their enrollment, rising contributions to Health Savings Accounts (HSAs) and growing interest in voluntary benefits. Key findings from this year鈥檚 annual enrollment period include:
-
Digital engagement dominates: Nearly
96% of users enrolled in benefits through digital channels, with mobile app usage increasing by69% compared to 2023. -
Steady enrollment in employer-sponsored plans:
74% of users elected coverage in an employer-sponsored plan. Preferred provider organizations (PPOs) led elections at40% , followed by high-deductible health plans (HDHPs) at36% . -
Growing HSA contributions:
72% of eligible users enrolled in HSAs, continuing a steady year-over-year increase. In 2023, more than60% of employees chose to contribute to their HSA, with a majority also benefiting from employer contributions. -
Rising interest in voluntary benefits: Enrollment in supplemental health coverage increased to
33% , up from31% in 2023, and Spouse Whole Life coverage saw a notable five-point increase compared to 2023.
Key annual enrollment insights for employers
These trends underscore a critical opportunity for employers to evolve their benefits strategies. A technology-first approach to benefits enrollment, paired with personalized guidance, helps meet the diverse needs of today鈥檚 workforce. Key considerations for employers include:
- Employees seek tools to boost confidence: Despite robust digital engagement, fewer than two-thirds of employees reported feeling confident in their 2023 health plan elections, according to Alight鈥檚 2024 International Workforce and Wellbeing Mindset Study. Tools like health savings calculators and plan comparisons paired with expert guidance significantly improve decision-making confidence.
- Flexible benefits for a diverse workforce: Offering diverse voluntary benefits allows employers to address the unique needs of an evolving workforce, enhancing the overall employee experience.
- Employees seek guidance in benefit navigation: While HDHPs and PPOs maintain popularity, employers should continue providing education to ensure employees select plans that align with their health and financial needs. As well, employers can drive even greater adoption by offering matching contributions and promoting the financial and tax benefits of HSAs, particularly as employees seek ways to manage healthcare costs.
鈥淭his year鈥檚 open enrollment results exemplify the powerful benefits of combining a technology-driven enrollment experience with personalized support,鈥 said Karen Frost, Vice President, Go-to-Market Strategy for Health at Alight. 鈥淲ith today鈥檚 workforce becoming increasingly diverse, it鈥檚 evident that employers must move beyond a one-size-fits-all approach. Additionally, open enrollment should be the start of many ongoing touchpoints throughout the year, helping employers implement effective strategies and better support their employees鈥 overall wellbeing.鈥
For further information and to stay updated on the full open enrollment results, please visit .
About Alight Solutions
Alight is a leading cloud-based human capital technology and services provider for many of the world鈥檚 largest organizations and over 35 million people and dependents. Through the administration of employee benefits, Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. Our Alight Worklife庐 platform empowers employers to gain a deeper understanding of their workforce and engage them throughout life鈥檚 most important moments with personalized benefits management and data-driven insights, leading to increased employee wellbeing, engagement and productivity. Learn more about the Alight Benefits Advantage鈩 at .
View source version on businesswire.com:
Mariana Fischbach
Mariana.Fischbach@alight.com
Source: Alight Solutions
FAQ
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